Welcome to Florida 211
24/7, free, confidential service that connects you with expert, caring, help.
Call 211 or visit 211.org to find your local 211.
Florida 211 Impact
211 is the most comprehensive source of information about local resources and services. We are here to help.
"Thank you for saving my life. If it weren't for this call and you talking with me, I'm not so sure I would've made it."
4.8M
connections to help to reduce and prevent housing insecurity and homelessness.
"211 is always there when I need resources."
1.6M
connections to healthcare information and resources including prescription payment assistance, substance use treatment programs, COVID-19 support, and mental health services.
"Thank you so much for listening to me. I feel calmer and more relaxed knowing I can call this contact number when needing support."
2.4M
connections to help to reduce hunger and food insecurity.
"Thank you for saving my life. If it weren't for this call and you talking with me, I'm not so sure I would've made it."
2.6M
connections to utilities assistance.
Actionable Data Insights
Florida 211 data helps identify & respond to emergency community needs.
Florida 211
Whether it’s a natural or human-caused disaster, a mental health issue, searching for job training or a food pantry, Florida 211 connects people to help, with a caring human on the other end of the phone.
It’s a go-to, 24/7 free resource that can connect you with a wide range of social services and resources, including food, housing, utilities payment assistance, health care, transportation, child care, employment opportunities, mental health crises, disaster information and assistance, and more.
It’s all confidential, with highly trained 211 specialists providing expert, caring help that addresses not only the presenting issue, but underlying challenges people are facing as well.
Florida 211 is comprised of 11 nationally accredited centers that provide community resource navigation, crisis and suicide intervention, mental health referrals, disaster information, and more. Ten of the eleven centers also serve as 988 Crisis & Suicide Lifeline centers.
Get in touch
Inform Florida is the collaborative organization for the Florida 211 Network.